Sports and Leisure Attendant needed in HK

The Hong Kong Jockey Club is hiring a Sports & Leisure Attendant in Sha Tin District, Hong Kong SAR. This is a contract/temp opportunity for a customer-focused and responsible individual who can support Members and guests across children’s facilities, recreation areas and sports outlets.

The role involves handling reservations, providing guest services, maintaining a safe environment for children, assisting with administrative duties and supporting promotional activities across the Club’s facilities.

The Role

The Hong Kong Jockey Club is looking for a Sports & Leisure Attendant to join its recreation team and provide professional services to Members and guests.

The successful candidate will be responsible for managing children’s facility reservations, assisting visitors, maintaining safety standards and supporting the day-to-day operations of recreation outlets.

Your day-to-day responsibilities may include:

• Handling Members’ reservations and registrations for children’s facilities and related services.
• Managing check-in and check-out for Members using children’s play areas.
• Providing on-the-spot assistance to maintain a safe and welcoming play environment.
• Prioritizing children’s safety while monitoring recreation facilities.
• Answering incoming calls and responding to Members’ enquiries.
• Performing general office administration and maintaining attendance records and internal documents.
• Helping promote Clubhouse programs, facilities and services through verbal communication.
• Assisting at other recreation outlets, including sports facilities, when assigned by senior staff.
• Providing friendly and professional customer service to Members and guests.
• Supporting the wider recreation team with other duties as required.

Candidate Requirements

The Hong Kong Jockey Club is seeking applicants who bring:

• At least 1 year’s experience in customer service or a relevant field.
• Ability to communicate in Chinese and simple English.
• Strong communication and interpersonal skills.
• Good influencing and customer-service skills.
• Customer-centric, sociable and people-oriented approach.
• Good business awareness and a professional attitude.
• Trustworthy, dependable and responsible approach to work.
• Strong sense of accountability.
• Proactive and highly motivated attitude.
• Ability to work effectively as part of a professional recreation team.

Candidates should also be comfortable working in a customer-facing environment and assisting with children’s facilities, sports areas and other Clubhouse recreation services.

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What’s on Offer

This position provides an opportunity to join The Hong Kong Jockey Club’s recreation team and work in a professional customer-facing environment supporting Members and guests.

Benefits and opportunities include:

• Attractive remuneration package.
• Annual leave.
• Gratuity.
• 5-day work week.
• Approximately 45.5 hours per week.
• Opportunity to work across children’s, sports and recreation facilities.
• Opportunity to develop customer service and recreation operations experience.

Job Details at a Glance

How to Apply

If you believe you are qualified and eligible for the position, you can apply through the JobsDB listing by clicking Apply Now.

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All candidates are welcome to apply, regardless of experience. Information received during the application process will be kept confidential and used only for employment-related purposes.